| Q. | How secure is shopping in the Online Shop? Is my data protected? |
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| Ans. | If you mean buying in Mindset`s future online store, very. When you
make a purchase, the actual purchase would be made with Paypal on a
secure server. We would not collect your credit card or other
financial information. The information we do collect, such as your
name and address, is kept confidential as well. We use this
information to fulfill your order, and if required, only share it
with any third parties related to it. We do not sell your
informtation.
If you purchase from one of our affiliate offers, I recommend you
read their policies if you are concerned, as they may differ in their
policies than us. We offer them as you may be interested in some of
their products or services. |
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| Q. | When will I receive my product? |
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| Ans. | It depends on the shpping method you choose. |
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| Q. | Which currencies do you accept? |
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| Ans. | Since we will first open our store in the US market we will accept US Dollars only. |
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| Q. | I'm really stuck. Who can I call? |
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| Ans. | Mindset has no customer support number. You may, however, take a look at
our FAQ at http://www.mindset2k.com/FAQ/faq/index.html for possible
immediate solutions to your problems. If there are none, you can always
reach us also at the support website, www.mindset2k.com. Remember, our
goal is to reply within 2 business days. We may reply sooner. |
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| Q. | Can I order from you if I'm under 18? |
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| Ans. | If you are between the ages of 13 years to under 18 years, you are
free to subscribe and make purchases, so long as your parents or
legal guardians take the full responsibility for your actions. They
would be responsible for any legal or financial obligations you may
incur. Under that understanding, feel free to join us.
If you are under 13 years of age, then I am sorry to say, but we
cannot collect data from children under the age of 13 years old
whatsoever. If we do so, it is unintentional. You are however, free
to browse the store in the future, and can suggest others that are
eligible to subscribe. They in turn can keep you posted. You can
always have your parents or legal guardians make purchases for you
directly. |
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| Q. | Is it safe to use my credit card online? |
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| Ans. | When you do use your credit card online be careful where you shop and give your credit card info with, make sure that the site is secure. But if you mean using your credit card in Mindset, no need. The actual purchase would be made with Paypal on a secure server so no need to worry. |
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| Q. | What kind of products do you plan sell? |
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| Ans. | When we do open the actual store up, it will likely be offering various software relates items such as movies, video games, business software, educational software, and the like. Remember, we do plan to expand, but at a healthy rate. |
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