| Q. | How do I download an e-book? |
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| Ans. | Click the download link for the ebook in question. This will launch the Windows 'Save as...' dialog box. Select a folder (directory) on your PC to save the ebook in (e.g. My Documents). Once the ebook is downloaded, open the folder where you saved the ebook and double-click the icon to start reading. |
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| Q. | How long do I have to download my e-book? |
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| Ans. | The e-book takes only a couple of minutes to download if not a couple of seconds. Also, the download time depends on the size of the e-book you order and the speed of your connection. |
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| Q. | Can I return an e-book? |
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| Ans. | E-books are non-returnable. There is no return policy on them. |
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| Q. | What is an e-book reader, and where can I get one? |
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| Ans. | To read an e-book, you must have an e-book reader on your computer. A reader is the software that must be installed on the computer or device to which you download your e-book in order to read it.
All e-books require Adobe Acrobat Reader to be read. It is a free Adobe Reader available at
. The system requirements are
at
.
Adobe Acrobat Reader allows everyone to read our e-books provided they use one of the following computers: PC: Microsoft Windows, Macintosh: Apple, or UNIX: Linux. Please download your free copies of the software before trying to open and/or read your e-book |
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| Q. | I never received an email directing me to the download page for the E-book |
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| Ans. | Your spam filters can accidentally place our emails in your junk mail folder. Please check for our email there. Adding us to your contacts can help to avoid this from happening. If you still can't find our email, feel free to contact us for help at Prelaunch@mindset2u.com. Our promised reply is within 2 days. |
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| Q. | Can I print and copy my e-book? |
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| Ans. | You can certainly print the e-book to read at your leisure
anywhere away from your pc. However, keep in mind, the e-book is for your eyes only. The license does not extend it to be shared with others.
You can ofcourse go ahead and tell your family and friends though
about www.mindset2u.com and they can get their own copy free of
charge!
As far as copying goes, as long as its for archival
purposes, such as backing up to a cd, or to an external harddrive,
even your other computers, that is fine, as long as you are the only
one accessing that e-book. The main concern here is, it is only for
your eyes. Others can always get one free at www.mindset2u.com while
the promotion lasts. |
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| Q. | Do I need an account or password to read my e-book? |
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| Ans. | No, you do not need neither. We hope that piracy does no become a problem in the future to require such measures. There is more harm done than good for everyone in doing so, and I trust everyone will help in their own way so that we can keep the e-books in their current easily accessible forms. |
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| Q. | What is an e-book? |
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| Ans. | E-books are electronic books that can be read on a computer screen or printed out to paper.
It come in the form of simple programs that you can download and store on your PC.
It can be delivered via direct download from the Internet or as an attachment to an email message.
There are a number of different e-book formats that work on different types of computers and use different types of 'reading' software. |
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| Q. | Do I need special software to read an e-book? |
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| Ans. | All you need is the freely available Adobe Reader found at http://www.adobe.com/products/reader/. |
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| Q. | How do I open and read an e-book? |
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| Ans. | E-books must be opened and read with the software for which they were designed. In other words, an Adobe e-book must be opened with Adobe E-book Reader software, a Microsoft e-book must be opened with Microsoft Reader software, and so on. |
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| Q. | How will my e-book be delivered? |
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| Ans. | You must first confirm the subscription, and then you will get an
welcome e-mail with the link to the e-book. |
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| Q. | What else can I do with an e-book? |
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| Ans. | Well, you can read it. Since it is a digital e-book, not a physical
book, it is very portable. You can keep it in your personal computer, your
pda, your iPod, and many other places, even in CD. It can be printed out to
read at your leisure away from the computer, or even read on the screen.
The e-book is a very portable and flexible means to read any book. |
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| Q. | How can I read or browse an e-book to see if I will like it? |
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| Ans. | You can always request a sample, and we can send a page or two of it. |
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| Q. | My hard drive crashed and I lost the e-book. Can I have another copy? |
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| Ans. | Sure. Just send us a support request at www.mindset2k.com with
your registered e-mail used for that e-book. |
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| Q. | Can I lend my e-book to someone? |
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| Ans. | No, that is not permitted. Remember, your e-book comes with a single user license and that you should be the only one accessing that e-book. You can go and tell your friends about Mindset and if they subscribe they can get their free e-book too. |
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| Q. | What if I'm not happy after getting my e-book? |
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| Ans. | We do hope that you do enjoy your free bonus e-book, but if you feel it is not something you enjoyed reading, please feel free to let us know why, and we would give you an opportunity to chose another one. We simply ask to then please delete that one, as the offer is supposed to be for one free e-book. We are using the honesty policy in this case, and hope you would cooperate with us as we would with you. If you don`t enjoy it, please let us know. |
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| Q. | How do I get Adobe Acrobat reader? |
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| Ans. | You may get your free Adobe Acrobat reader at http://www.adobe.com/products/reader/. |
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| Q. | Do I need to be online to read e-books? |
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| Ans. | No. After you have successfully downloaded the e-book you can read it offline anytime you want. |
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| Q. | What are the advantages of e-books? |
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| Ans. | E-books have many advantages, some of it are;
E-books cost less than the printed books.
You can have your e-book instantly. Within minutes of purchasing and downloading an e-book you can go and start reading it. There is no need for you to go to a bookstore to buy them.
It saves the earth! Since there is no need to cut trees to manufacture paper for e-books.
Ebooks take up less space. One computer can contain hundreds to thousands of e-books.
Ebooks are portable and can be used on a laptop, mobile device, and notebook computer.
When you are conducting a research and you need informations you can get it right away by downloading an e-book.
In reading e-books you can make the text bigger so it will comfortable for you.
Since it is delivered via internet you don't have to pay shipping and packaging fees. |
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| Q. | Do your e-books work on the Mac? |
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| Ans. | Yes, Adobe Acrobat e-book Reader work on the Mac. |
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| Q. | How do I open ZIP files? |
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| Ans. | If you're using Windows XP, then your operating system has built-in support for Zip files. They are described as "Compressed (zipped) folders." Just double-click on a Zip file and it will open in Explorer, just like a folder. Double-click on a file inside the compressed folder and you may be able to open that too (but really, Windows has extracted a copy of the file to another location and is opening that, as described above.) But if you right-click on items in a compressed (zipped) folder, you'll notice that the same options don't appear on the pop-up menu. This shows that it is not a real folder.
If you're using Windows 95, Windows 98, Windows Me, Windows NT or Windows 2000 then you'll need to install a special application to open Zip files. The application that is usually recommended to use is WinZip. WinZip became popular because it was the first ever Zip / Unzip utility for Windows. But with each new release it has become bloated with features and options that most people never use. Many people are totally confused by it. |
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| Q. | I downloaded an e-book but I get an error message when I try to open it. |
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| Ans. | You can try to download the e-book again because might be an interruption occur while you are downloading it. If this solution doesn't work, you can 'email us' for further assistance. |
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| Q. | Can I translate an e-book to other languages? |
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| Ans. | Yes, but you will need a software translator to make it. |
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| Q. | Can I request a specific title other than the titles shown? |
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| Ans. | The e-book titles on our list are the ones available for download. But you can request and suggest a certain title of an e-book and we will try to make a way to have it available in our site. |
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| Q. | Is there a time limit on e-books? What happens to an e-book when I'm done reading it? |
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| Ans. | There is no time limit for Mindset e-books. Your e-book will remain on your computer and available for unlmited viewing unless you delete it. |
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| Q. | What if I have trouble downloading an e-book or a reader? |
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| Ans. | If you have any trouble downloading an e-book or an e-book reader you may ask it at prelaunch@mindset2u.com or you may visit the download help page of the e-book reader you are to download. |
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| Q. | Can I send my e-book as a gift? |
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| Ans. | No, you cannot send your e-book as a gift because you are the only one who has the license to that e-book. However, you can send or tell them about Mindset's website where they can download a free e-book when they subscribe. |
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| Q. | Can I install an e-book on more than one computer? |
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| Ans. | Yes, you may install it to your other computer. As long as you are the only one accessing that e-book. Just keep in mind that e-book comes with a single user license and that it is for your eyes only. |
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| Q. | Won't reading a book on a screen be difficult? |
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| Ans. | Reading an e-book is suprisingly comfortable even for older people. It is one of the main advantages of it, that you can make an e-book suitable for you to read. You can adjust the Font size and you can change the background color/image too. |
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| Q. | What is the average size of an e-book? |
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| Ans. | An average size of an e-book without picture files is approximately 200 KB. E-book takes up little memory and so you can store hundreds to thousands of e-books in your computer. Also the content of an e-book affects its size. If it is an imaged-based e-book could definitely be larger. |
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| Q. | How do I get started with e-books? |
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| Ans. | First you need to download an e-book reader software. E-books from Mindset can be read by using Adobe Acrobat reader. It is available and free at http://www.adobe.com/products/reader/.
The system requirements are at http://www.adobe.com/products/reader/productinfo/systemreqs/index.html.
When you're done installing the e-book reader software on your computer, you can now download your e-book. |
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| Q. | What are some enhancements to reading that an e-book may provide? |
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| Ans. | Text can be searched automatically, and cross-referenced using hyperlinks.
This makes e-books an excellent choice of format for works that benefit from search and cross-reference capabilities, such as dictionaries, reference works, and certain kinds of textbooks. Readers who have difficulty reading print books can benefit from the adjustment of text size and font face. |
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| Q. | I have a very low specification PC, can I still download and use your e-book? |
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| Ans. | Yes you can download it. E-books use very little computer resources. Of course some minimum requirements exists, but any computer purchased in the last 7 or 8 years should work fine. |
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| Q. | How do I get e-books from my computer onto my Palm? |
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| Ans. | HotSync your eBooks.
1. Double click on the eBook that you downloaded.
2. A little window will pop up asking you to choose a user. Select your user, then click OK.
3. Now you'll be in the Install Tool. The file you double-clicked on should show up in the white area.
4. Click the Done button in the lower right corner.
5. Perform a HotSync on your PDA. |
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| Q. | What are some e-book formats? |
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| Ans. | There are many e-book formats, here are some;
(1.) Adobe Acrobat (PDF) where files can be read on many different computer operating systems, and will generally look about the same on each. The file can include images, and there is even some limited support for audio or video clips.
(2.) HTML which is considered as the universal format. It has many formatting options, though not the detailed control one finds in word processing documents. It depends on the browser used to view the files HTML supports graphics, animation, sound, java, flash and other multi-media features.
(3.) Microsoft Reader which can be read on Windows PC, Windows Tablet and Pocket PC devices. It is very simple to use, this format supports ClearType fonts which make reading easier.
(4.) Palm Reader which is the proprietary reader from Palm Digital Media. It works on any device that supports the Palm operating system, primarily small handheld devices. Font sizes can be changed. It supports bookmarking and security encryption but not printing. |
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| Q. | What are the disadvantages of e-books? |
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| Ans. | E-book reading devices aremore expensive than printed books.
E-books requires power source.
E-books with multiple formats require technical skills. |
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| Q. | How do I pay for my e-book? |
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| Ans. | When you make a purchase to us either e-book or any of our products the actual purchase would be made with Paypal on a secure server so no need to share your financial information. |
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| Q. | What if I delete my e-book? |
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| Ans. | Don't worry! If you accidentally delete your e-book just send us your support request at www.mindset2k.com with your registered e-mail used for that e-book. But if you really want to delete your e-book, you may delete it any time you want. |
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| Q. | How can you make the text bigger on e-books? |
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| Ans. | There are many ways to make the text bigger. E-book readers have a way to adjust the Font size. Just go to the menus and choose Fonts' from the Options menu then you can choose a Font size that is suitable for you.
You can also make the text bigger in the Zoom Toolbar, just type in a larger percentage or click the down arrow right next to the percentage and choose a larger percentage. |
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| Q. | I installed an e-book, but I can't find it on my handheld. Where is it? |
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| Ans. | If you succesfully installed an e-book and you can't find it, chances are that you are looking for it in a wrong place or you don't have the right software to read it. E-books must be opened and read with the software for which they were designed.
So, make sure you know the format of the e-book you are trying to find and are using the appropriate software to open it. |
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| Q. | Can I add my own notes to my e-book ? |
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| Ans. | To add a note on an e-book page
1. Click on the Notes tab in the left panel
2. Type a descriptive name for the note
3. Type your notes in the note field
4. Finally, select Add Note |
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| Q. | What kind of e-books do people buy? |
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| Ans. | Almost any kind! There are millions of people online and they have different interests. So it's not about what is commonly bought it's all about what interest you. So if you are to buy an e-book, choose the topic you are interested in. |
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| Q. | Can I have a copy of the e-book mailed to my home? |
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| Ans. | No. E-books are distributed via automatic download or email attachment only. |
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| Q. | Is downloading the only way that I can receive the e-books? |
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| Ans. | As of now, yes. |
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| Q. | Will I be able to read the e-book right after it has been downloaded? |
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| Ans. | Yes, our free e-book it can be read immediately after download. But if you purchase an e-book only after it has been paid for and registered will it become available. |
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| Q. | Can I reserve an ebook? |
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| Ans. | As of now, no. |
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| Q. | Can I download just a chapter not the entire book? |
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| Ans. | At this time Mindset does not offer the option of downloading just a chapter of an e-book at a time. But we can assure you that we will try our best to make this possible. |
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| Q. | How do I delete my e-book to my handheld? |
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| Ans. | If you want to delete an e-book after reading it;
1. Open the e-book reader.
2. Open any book or tap cancel at the open dialogue.
3. Click the menu icon.
4. Choose delete from the book menu.
5. Choose the e-book you want to delete and click 'delete'. |
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| Q. | Can I download e-book onto my hand held device? |
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| Ans. | Yes you can, but this depends on your hand held device and the operating system it is running. |
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| Q. | Do I have to activate my e-book reader? How? |
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| Ans. | Yes. The activation of your e-book reader is a one-time process and the procedure depends on the e-book reader you are using. What you can do is to email us the specific e-book reader you are using we will then provide appropriate instructions on how to activate it. |
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